A homely, safe and caring environment
We'll offer a homely, safe and caring environment for up to forty-six younger and older people living with dementia, who have varying abilities and needs.
We'll provide support for physical, emotional and mental health needs where required.
We shall continue to improve and maintain standards of a high-quality service provision in line with the Care Quality Commission (CQC) standards and current legislation.
We provide a person-centred caring environment where residents feel valued and able to maximise their potential.
Commitment to Training
We ensure our staff have relevant training, enabling them to provide high quality, consistent, person-centred care, for residents with and without dementia.
We provide a high standard of service for a reasonable fee, with no hidden extras.
We will meet, wherever possible, the individuals cultural and religious needs, accessing community involvement as necessary. Ensure no resident or member of staff is treated less favourably for any reason, especially in respect of age, race, status, religion, gender or sexual orientation.
Complete, enduring care
We are committed to meet the individual's holistic care needs, until end of life wherever possible.
We ensure all staff are aware of the importance of the mental capacity act within our practice.
Accommodating all views
We ensure that we take into full consideration, the views of people who know our residents well when they do not have the capacity to tell us themselves how they wish their care to be provided. All these decisions will be made in their best interests at all times.